FAQ's
What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email along with the link to track your order. Or, you can track the status of your order from your "order history" section on your account page on the website.
Can I change my order?
We can only change orders that have not been processed for shipping yet. To make changes to your order, please reach out to support by submitting your request via "contact us" form or Live chat box.
Do you accept returns?
Orders can't and will not be canceled afterĀ 72 Hours!Ā UnlessĀ the wrong item was ordered. If you no longer want your item please email within 72 Hours after that production begins and we can't revert your payment.
So please Be awareĀ
How do I track the progress of an order?
Once your order has been shipped, you will receive an email and an Text notification with details of the order. You can track the shipment by clicking on the link provided in the email.
Can I change my delivery address after I have placed my order?
If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through 'contact us' form.
Is it safe to use my credit/debit card at this website?
We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholdersā data is stored, processed, and transmitted securely by using the industry-standard encryption technology.
For further information please contact our support staff.
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email along with the link to track your order. Or, you can track the status of your order from your "order history" section on your account page on the website.
Can I change my order?
We can only change orders that have not been processed for shipping yet. To make changes to your order, please reach out to support by submitting your request via "contact us" form or Live chat box.
Do you accept returns?
While we generally do not process returns, weāre dedicated to ensuring customer satisfaction and offer options for refunds or exchanges when appropriate. Hereās how it works:
-
Eligibility: Refunds or exchanges may be available if the item:
- Was purchased directly from our online store.
- Is in original conditionāunused, with tags, and in its original packaging.
- Has an issue such as damage during shipping or an incorrect item sent.
- Requesting a Refund or Exchange: Please contact us within 7 days of delivery by reaching out via our "Contact Us" form or the Chat box. Our support team will review your request promptly and provide the next steps.
Weāre here to assist you and make sure your experience is as smooth as possible.
How do I cancel my order?Orders can't and will not be canceled afterĀ 72 Hours!Ā UnlessĀ the wrong item was ordered. If you no longer want your item please email within 72 Hours after that production begins and we can't revert your payment.
So please Be awareĀ
How do I track the progress of an order?
Once your order has been shipped, you will receive an email and an Text notification with details of the order. You can track the shipment by clicking on the link provided in the email.
Can I change my delivery address after I have placed my order?
If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through 'contact us' form.
Is it safe to use my credit/debit card at this website?
We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholdersā data is stored, processed, and transmitted securely by using the industry-standard encryption technology.
For further information please contact our support staff.